If you are a Santa Barbara Zoo Member and you’d like to change your arrival date/time or the number of people on your reservation 48+ hours in advance, log in to your account, click “view” on your reservation, and then edit the date/time or the number of people. Click “next” and “accept” to complete the transaction. You will receive an updated confirmation and tickets from zooinfo@sbzoo.org.
If your scheduled visit is less than 48 hours away or if you need to completely cancel, please contact member services for assistance.