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Welcome!

ZOO HOURS: The Zoo is open daily from 9:30 AM to 5 PM, except for some days with special events. The Zoo closes at 3:30 PM on Friday, September 30, as we prepare for Zoo for All.

Online tickets purchased in advance are currently required for ALL guests, including Santa Barbara Zoo Members (member tickets are free of charge).  No tickets are required for children under 2.

Buy/Reserve Tickets

Not a Santa Barbara Zoo member? Join today!

Advance Ticketing

Pick a day and time to visit, and you will receive a digital ticket that can be scanned by one of our team members when you arrive.

Frequently Asked Questions

Are advance tickets required?

  • Advance tickets are required for both Santa Barbara Zoo Members and non-members. Member tickets are free of charge.
  • General admission and membership reservations are limited each day. First come, first served.
  • Purchases are limited to 6 tickets.
  • Members will need their photo ID and reservation confirmation.
  • Bring your reservation confirmation (printed or on phone) to check in.
  • Guests must arrive at their reserved time slot to ensure capacity is not exceeded. The final time slot is 4 PM.

Can I use a coupon/other discount on my ticket purchase?

Due to COVID-19 restrictions, we are currently unable to honor any admission discounts at this time.

Santa Barbara Zoo Members

I'm a member, do I still need a reservation?

Yes, all Santa Barbara Zoo Members require a timed ticket and will need to show their photo ID and reservation confirmation. If you have questions, please contact our membership team.

Can member reservations be canceled/changed?

If you are a Santa Barbara Zoo Member and you’d like to change your arrival date/time or the number of people on your reservation 48+ hours in advance, log in to your account, click “view” on your reservation, and then edit the date/time or the number of people. Click “next” and “accept” to complete the transaction. You will receive an updated confirmation and tickets from zooinfo@sbzoo.org.

If your scheduled visit is less than 48 hours away or if you need to completely cancel, please contact member services for assistance.

Do I need to make a reservation for kids under 2 years old?

No, guests under 2 years old do not need a reservation.

Help! I am having trouble logging in/making my online reservations, what do I do?

Oh no! We are so sorry you are having trouble, our reservation system can be tricky to navigate. Please contact member services for support.

How can I redeem a membership gift certificate?

If you’d like to redeem a gift certificate for SB Zoo membership, please use the membership support form for help.

SANTA BARBARA ZOO
500 Ninos Drive, Santa Barbara, CA 93103