• Advance tickets are required for both Santa Barbara Zoo Members and non-members. Member tickets are free of charge.
• General admission and membership reservations are limited each day. First come, first served.
• Purchases are limited to 6 tickets.
• Members will need their photo ID and reservation confirmation.
• Bring your reservation confirmation (printed or on phone) to check in.
• Guests must arrive at their reserved time slot to ensure capacity is not exceeded. The final time slot is 4 PM.

updated 7/29/21: Local public health code requires all guests (including children), regardless of vaccination status, to wear masks when entering indoor areas where they will be in close contact with others.

Due to COVID-19 restrictions, we are currently unable to honor any admission discounts at this time.

While some exhibits and attractions may be closed, guests will still see many of their favorite animals, including leopards, penguins, and giraffes!

Yes, all Santa Barbara Zoo Members require a timed ticket and will need to show their photo ID and reservation confirmation. If you have questions, please contact our membership team.

If you are a Santa Barbara Zoo Member and you’d like to change your arrival date/time or the number of people on your reservation 48+ hours in advance, log in to your account, click “view” on your reservation, and then edit the date/time or the number of people. Click “next” and “accept” to complete the transaction. You will receive an updated confirmation and tickets from zooinfo@sbzoo.org.

If your scheduled visit is less than 48 hours away or if you need to completely cancel, please contact member services for assistance.

No, guests under 2 years old do not need a reservation.

Oh no! We are so sorry you are having trouble, our reservation system can be tricky to navigate. Please contact member services for support.

If you’d like to redeem a gift certificate for SB Zoo membership, please use the membership support form for help.